Telework – business productivity at home
Do you ever wish you could manage your business and effectively interact with your staff and clients from home? For many business owners and employees this idea can be an attractive, but distant, dream.
The recent Telework Forum: Bringing Home the Benefits of the NBN, reinforced the idea that this dream could soon become a regular part of the Australian working week.
Forum participants included representatives from companies such as Cisco, IBM, Unity4, Deloitte Access Economics, Gartner Research, and the Australian Network on Disability.
Regardless of the size or location of your company, the forum’s message was clear: telework has the potential to deliver significant productivity benefits and improve employee happiness.
BRINGING THE BENEFITS HOME
So what are the potential benefits of telework?
- increased productivity
- reduced office expenses
- improved staff retention
Teleworking can also help you to expand your recruitment net to include people living in other cities, regional and rural Australia, or even from overseas.
The ability for telework to provide flexible hours and alternative work arrangements can be a very attractive option for mums and dads, carers, people with a disability or employees simply seeking to improve their work-life balance.
A recent article in ACS magazine revealed that telework can also provide health benefits by reducing the daily stress associated with commuting and limiting exposure to cold and flu viruses that can often impact many workplaces. In addition, telework can enable marginally sick employees to continue being productive from the comfort of their homes.
BRIDGING THE GAP
Australian companies have traditionally lagged behind our international peers in using telework as part of their business and HR strategy.
In the United States, 10 per cent of employees currently telework at least one day a month. In contrast, just 6 per cent of Australian employees reported having any kind of telework arrangement with their employers (based on Australian Bureau of Statistics figures from 2006).
The Australian Government’s National Digital Economy Strategy seeks to speed up the adoption of teleworking in Australia, with a goal of at least one in eight Australian employees teleworking by 2020.
TALKING TELEWORK
Broadband connected homes and offices already have access to the types of online tools needed to establish a ‘virtual office’, including email and instant messaging, video conferencing software, virtual private networks, cloud computing and software as a service.
Regardless of size or location, telework may have the potential to unlock real productivity benefits for your staff and your business.
For further info on teleworking, don’t forget to check out the complete webcast from the Telework Forum: Bringing Home the Benefits of the NBN.
Telework Australia also has a wide variety of information relevant to managers and staff, while WorldatWork.org has a very useful telework white paper for employers and HR professionals interested in developing effective telework guidelines and policies.
By Dylan, DBCDE

Thanks for the article! I have just started using twitter and facebook for my test and tag business. Social media is a bit time consuming but it pays off!
Robert Milesi
Thanks for your comment Robert. We are glad to hear that social networking is working for you in your businesses. If you haven’t already, you can get some extra tips about social networking from our blog ‘Getting started with social media: practical tips’
We don’t have an official Telework policy in place but if one of us isn’t feeling 100% or need to work from home the option is there so long as it isn’t abused.
I’m not 100% convinced on the increased productivity though, having worked from home in the past, I think I’m more productive at the office.
It’s great to see that you offer that option to your staff. Productivity gains from working from home can come in many ways – from the reduced time and exhaustion associated with long commutes, from less absenteeism when sick employees stay at home rather than spreading illnesses around the office, from employees still being able to get some work done when home with sick family members (as opposed to none at all) and even less staff turnover as flexible work arrangements can be very attractive to employees. Sure there are distractions at home, but many time-wasting temptations like social networking also exist at work that we have had to learn to overcome.
To give you a real life example, British Telecom has 15,000 teleworkers out of 92,000 employees. The company says these teleworkers save an average of just under AU$9,000 each year and are 20 per cent more productive.
Natalie
Digitalbusiness team